Our Roots

Our roots are in operations and IT transformation along with set of expertise needed to deliver on these programs. With a network of 1000s of consultants and interim executives we can find the experts to support your company’s initiatives. Some of our strengths are shown below.

OPERATIONAL AND IT TRANSFORMATION

Dabahn provides experts in the specific fields of functional, operational and industry expertise. Areas commonly focused on are:

  • IT Operations and strategy
  • Performance improvement / compliance
  • Cost reduction
  • IT architecture
  • IT enterprise and Technology / Software selection
  • Restructure to scale for growth OR contraction (Organization Design)
  • Align Technology with processes to be more customer centric
  • Stand-up new IT or functional operations and departments

Dabahn supports the core and niche IT and Operations Functions

  • IT
  • GBS / Outsourced operations and management
  • Procurement / Sourcing
  • Customer Experience / Service
  • Internal PMOs / Transformation Offices
  • HR
  • Finance Operations
  • Facilities & Real Estate

Dabahn supports the core and niche IT and Operations Functions

  • IT
  • GBS / Outsourced operations and management
  • Procurement / Sourcing
  • Customer Experience / Service
  • Internal PMOs / Transformation Offices
  • HR
  • Finance Operations
  • Facilities & Real Estate

SOURCING

Dabahn brings expertise in the full lifecycle of solution sourcing for clients. Selecting a technology, a shared services or GBS strategy, or outsourcing business processes and technology support are key considerations to operations and technology transformations. Our experts also can provide the transition leadership and ongoing support strategy.

Areas of expertise include business case / strategy; sourcing / selection / design; transition management; stabilization; and performance management:

  • Outsourcing
  • Shared Services / GBS
  • Systems Integrators
  • Software solutions – ERP, niche, infrastructure
  • Contact Center
  • Platform / Hardware

Areas of expertise include business case / strategy; sourcing / selection / design; transition management; stabilization; and performance management:

  • Outsourcing
  • Shared Services / GBS
  • Systems Integrators
  • Software solutions – ERP, niche, infrastructure
  • Contact Center
  • Platform / Hardware

M&A INTEGRATION, CARVE-OUT & STAND-UP

Dabahn has experts to support the full M&A life-cycle.

  • M&A operations and technology due diligence
  • Separation (Carve-out) efforts
  • Set up a SEPARATION MANAGEMENT OFFICE (SMO)
  • TSA definition
  • SME and lead expertise for all functional towers
  • Contract re-negotiations and novation

Acquisition (merger) Integration Efforts (or Onboarding)

  • Set up an Integration Management Office (IMO)
  • TSA definition and management and metrics
  • SME and Lead expertise for all towers
  • Change Management
  • Communications Management
  • Integration Planning & Organization Design
  • IT Strategy
  • Contract re-negotiations and novation

Acquisition (merger) Integration Efforts (or Onboarding)

  • Set up an Integration Management Office (IMO)
  • TSA definition and management and metrics
  • SME and Lead expertise for all towers
  • Change Management
  • Communications Management
  • Integration Planning & Organization Design
  • IT Strategy
  • Contract re-negotiations and novation

Stand-up Efforts

  • Set up the stand up / Transformation Office (TMO)
  • TSA definition and management and metrics
  • SME and Lead expertise for all towers
  • Brand and Internal Change Management
  • Target and Interim Organization Design
  • IT strategy & delivery
  • Contract novation, sourcing, and restructuring

PROGRAM & PROJECT MANAGEMENT

Dabahn provides experts to lead or support running of PMOs providing PM leadership and support for specific projects

  • PMO stand-up; design, reporting, and running
  • Portfolio management
  • Business case, prioritization, risk management
  • Project management
  • Collaboration frameworks and tools
  • Reporting to sponsors, executives, boards, PE stakeholders
  • Communications (internal, external, and partners)

PROGRAM & PROJECT MANAGEMENT

Dabahn provides experts to lead or support running of PMOs providing PM leadership and support for specific projects

  • PMO stand-up; design, reporting, and running
  • Portfolio management
  • Business case, prioritization, risk management
  • Project management
  • Collaboration frameworks and tools
  • Reporting to sponsors, executives, boards, PE stakeholders
  • Communications (internal, external, and partners)

INTERIM LEADERS & SMES

We provide the Strategic leaders to drive the business outcomes you are striving for and SMEs to supplement your teams. Our interim leaders & SMEs can fill critical gaps such as:

  • Needing a leader while permanent recruiting occurs
  • Driving transformation to steady state
  • A niche role that isn’t needed long term

Dabahn provides On-demand leaders in the IT and Shared Services spaces including:

  • IT - CIO / CTO; Head of Infrastructure; Head of Enterprise Applications
  • Operations – COO; Head of Shared Services; Head of Outsourcing; Enterprise Reporting; Head of Change Management; Head of Corporate Communications
  • Procurement - Chief Procurement Officer; Head of Sourcing; Head of Transformation – Chief Transformation Officer

Dabahn provides On-demand leaders in the IT and Shared Services spaces including:

  • IT - CIO / CTO; Head of Infrastructure; Head of Enterprise Applications
  • Operations – COO; Head of Shared Services; Head of Outsourcing; Enterprise Reporting; Head of Change Management; Head of Corporate Communications
  • Procurement - Chief Procurement Officer; Head of Sourcing; Head of Transformation – Chief Transformation Officer
  • Program Management Office – Program / Project Managers and Business and IT Analysts
  • Customer Experience – Customer Service Operations Head, Workforce Management Head
  • CRE / Facilities – Head of Facilities; Facilities Lead
  • Sales & Marketing – Heads of Sales Operations; Head of Marketing Operations